Privacy Policy

This policy explains what personal data Saint Luxury Outlet collects, why we collect it, and what rights you have.

What we collect

When you order: your name, email address, delivery and billing address, and phone number. When you contact us: your email address and whatever you choose to tell us. When you subscribe: your email address. Automatically: basic technical data such as IP address, browser type and pages visited, used to keep the site working and secure.

What we do not collect

We never see or store your full card details. Payments are handled entirely by our payment provider on their own secure systems.

Why we use it

To process and deliver your order, to answer your questions, to handle returns and authenticity claims, to meet our legal and accounting obligations, and — only if you asked for it — to send you news and offers.

Who we share it with

Only those who need it to fulfil your order: our payment provider, our delivery partners, and our IT and hosting providers. We do not sell your personal data to anyone.

How long we keep it

Order records are kept for as long as tax and accounting law requires. Marketing data is kept until you unsubscribe, which you can do from any email we send.

Your rights

You may ask us for a copy of your data, ask us to correct or delete it, or object to our using it for marketing. Write to support@saintluxuryoutlet.com and we will respond within a reasonable time.

Cookies

We use cookies that are necessary for the site to work — keeping your shopping bag and your session — and, where permitted, simple analytics that help us understand which pages are useful. You can block cookies in your browser, though parts of the site may then stop working.

Security

The site is served over an encrypted connection and access to order data is limited to the people who need it.

Contact

Questions about this policy or your data: support@saintluxuryoutlet.com, or write to Saint Luxury Outlet, 5 Changi Business Park Central 1, Singapore 486038.